Privacy Policy

SafeTaper provides a personalized, medically-supervised approach to help you safely taper off benzodiazepines and reclaim your life.

Privacy Policy

SafeTaper provides a personalized, medically-supervised approach to help you safely taper off benzodiazepines and reclaim your life.

Privacy Policy

SafeTaper provides a personalized, medically-supervised approach to help you safely taper off benzodiazepines and reclaim your life.

Privacy Policy

Introduction

SafeTaper LLC (“SafeTaper,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”). This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or use our mobile applications (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

• On this Website.

• In email, text, and other electronic messages between you and this Website.

• Through our mobile and desktop applications, which provide dedicated non-browser-based interaction between you and this Website.

• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

This Privacy Policy does not apply to information collected by:

• Us, offline, including on any other website operated by us or any third party; or

• Any third party, including through any application or content (including advertising) that may link to or be accessible from or on our Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your option is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Section IX: “Changes to Our Privacy Policy”). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on our Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@safetaper.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”);

• About you, but individually does not identify you; and/or

• About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information: (A) directly from you when you provide it to us; (B) automatically as you navigate through our Website (information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies); and/or (C) from third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. For example, information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you report a problem with our Website.

• Records and copies of your correspondence (including email addresses), if you contact us.

• Your responses to surveys that we might ask you to complete for quality assurance purposes.

• Details of transactions you carry out through our Website. For example, you may be required to provide financial information before being scheduled to see a SafeTaper-affiliated provider.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use “cookies” and other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. Information we collect through automatic data collection technologies may include:

• Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.

• Information about your computer and internet connection, such as your IP address, operating system, and browser type.

This information helps us improve our Website and deliver a better, more personalized online experience by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our Website according to your individual interests.

• Recognize you when you return to our Website.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you configure your browser to reject cookies, you may disable some of the features of our online services.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.

• To provide you with information, products, or services that you request from us.

• To fulfill any other purpose for which you provide it.

• To provide you with notices about your account, including expiration and renewal notices.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

• To notify you about changes to our Website or any products or services we offer or provide through it.

• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To contractors, service providers, and other third parties we use to support our business.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of SafeTaper’s assets.

• To fulfill the purpose for which you provide the information.

• With your consent.

We may also disclose your personal information to comply with any court order, law, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of SafeTaper, our customers, or others.

Your Options Regarding How SafeTaper Uses and Discloses Your Information

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Website may not function properly.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding the use of their Personal Information. SafeTaper is committed to complying with state-specific privacy laws and ensuring that residents can exercise their rights.

California

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding our use of your personal information. These rights include:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.

  • Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.

  • Right to Correct: You have the right to request correction of inaccurate personal information we hold about you.

  • Right to Opt-Out of Sale or Sharing of Personal Information: SafeTaper does not sell personal information. However, you have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising, if applicable.

  • Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to that which is necessary for the provision of our services.

  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the CCPA/CPRA.

To exercise any of these rights, please submit a verifiable request to us by one of the following method:

  • Email: Send an email to privacy@safetaper.com

We will respond to verifiable requests within 45 days as required by law. If more time is needed (up to 90 days), we will inform you of the reason and extension period in writing.

California’s “Shine the Light” Law: Under California Civil Code Section § 1798.83, California residents have the right to request information about whether we have disclosed certain personal information to third parties for their direct marketing purposes. To make such a request, please contact us at privacy@safetaper.com

Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. Any payment transactions will be encrypted using SSL technology. However, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Changes to Our Privacy Policy

It is our policy to post any changes we make to this Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on our Website’s home page.

HIPAA Privacy Policy

Effective Date: 12/26/2024

SafeTaper is committed to protecting the privacy and security of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This section outlines how we handle your Protected Health Information (PHI) and your rights under HIPAA.



What is Protected Health Information (PHI)?

PHI includes any health information that identifies you, such as:

• Your medical history, treatment plans, and progress notes.

• Your personal details like name, address, birth date, and contact information.

• Information regarding the payment of health care services.



How We Use and Disclose Your PHI

We may use or disclose your PHI for the following purposes:

1. Treatment: To provide you with personalized care, such as sharing information with your healthcare team.

2. Payment: To process billing, payments, and claims with your health insurer.

3. Healthcare Operations: For internal purposes, such as improving our services, staff training, and quality assurance.

4. As Required by Law: We may disclose PHI when required by federal, state, or local laws.

5. Public Health and Safety: To assist with public health reporting, such as reporting communicable diseases.



Your Rights Regarding Your PHI

You have the following rights under HIPAA:

1. Access Your PHI: You can request a copy of your health records.

2. Amend Your PHI: You can request corrections to your health records if you believe they are inaccurate.

3. Request Confidential Communications: You can request that we communicate with you in a specific way (e.g., through email or a secure portal).

4. Request Restrictions: You can request restrictions on how we use or disclose your PHI.

5. File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services (HHS).



How We Protect Your PHI

SafeTaper takes the following measures to ensure the security and confidentiality of your PHI:

  • Data Encryption: All electronic records are encrypted during storage and transmission.

  • Secure Systems: We use HIPAA-compliant systems, such as CharmHealth, to manage your medical records.

  • Staff Training: All staff members are trained in HIPAA requirements and privacy practices.

  • Access Control: Access to PHI is restricted to authorized personnel only.



Third-Party Partners

We may work with third-party vendors, such as telehealth platforms and billing providers, to deliver our services. These vendors are required to sign Business Associate Agreements (BAAs) ensuring they comply with HIPAA regulations.



Changes to This Policy

We may update this HIPAA Privacy Policy as necessary to comply with changes in the law or to improve our practices. Updates will be posted on this page with the new effective date.



Contact Information

If you have any questions about this HIPAA Privacy Policy or wish to exercise your rights, please contact us at: privacy@safetaper.com



Let us help you end your dependence, safely.

Take the first step today. Our team of medical professionals is ready to support your journey to freedom from benzodiazepine dependence.

Expert medical guidance for safe benzodiazepine tapering. Our board-certified physicians are dedicated to your journey towards medication independence.

Connect with us!

Expert medical guidance for safe benzodiazepine tapering. Our board-certified physicians are dedicated to your journey towards medication independence.

Connect with us!

Expert medical guidance for safe benzodiazepine tapering. Our board-certified physicians are dedicated to your journey towards medication independence.

Connect with us!